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News & Events


Pine Bluff, AR (January 20, 2017) - Chuck Morgan, President and CEO of Relyance Bank, N.A., is pleased to announce the following promotions:  Carol Cook, Senior Vice President; Katherine Polyczynski, Vice President; Dana Arledge, Assistant Vice President; Carrie Hall, Assistant Vice President; Alicia Nixon, Assistant Vice President; Jamie Jones, Audit Officer; and Michelle Ponder, Assistant Compliance Officer.

Mrs. Carol Cook, promoted to Senior Vice President has been a career banker for nearly 30 years.  Eleven of those years, she has been a part of the Relyance Bank family.  Mrs. Cook serves as Director of the Hot Springs Chamber of Commerce Board, Hot Springs Village Chamber of Commerce Ambassador and the Cedar Mountain Boys and Girls Club Advisory Board.  She is also highly dedicated to volunteering to various local community organizations.

Mrs. Katherine Polczynski, promoted to Vice President of Mortgage Lending in Hot Springs, graduated from Arkadelphia High School and attended Ouachita Baptist University.  Her banking career started in 1996 and since then has completed Mortgage Lending School and Intermediate Real Estate Lending training.  Mrs. Polczynski also devotes her time as a Hot Springs Chamber of Commerce Ambassador and serves as a member of the Hot Springs Board of Realtor Image Committee.

Mrs. Dana Arledge, promoted to Assistant Vice President serves as the Branch Manager of the Oak Park Branch in Pine Bluff, Arkansas.  Mrs. Arledge, with 34 years of banking experience,  has been a part of the Relyance Bank family for 16 years.  During her tenure, she has completed several bank related courses.  She is a member of the Humphrey United Methodist Church and a current member of the 2017 Pine Bluff Leadership Class.

Mrs. Carrie Hall, promoted to Assistant Vice President of Loan Production, is a Rison High School graduate.  With over 20 years of banking experience, Mrs. Hall has a strong background in the lending production and operation areas.  During her tenure with Relyance Bank, she has completed several courses and extensive training in regards to loan platform and documentation management.  Her community service includes involvement in the Rison Lions Club where she has served as Secretary and Treasurer.  She also volunteers in local youth sports programs and is active in her church, Hebron Methodist.

Mrs. Karen Hall, promoted to Assistant Vice President of Operations, started her banking career over 12 years ago as a teller with Relyance Bank.  Mrs. Hall, a Watson Chapel graduate, attended the Southeast Arkansas College in Pine Bluff.  She is a volunteer with the Pine Bluff Festival Association, CASA Half Marathon, Neighbor-to-Neighbor as well as other local organizations.

Ms. Alicia Nixon, promoted to Assistant Vice President of Marketing and Business Development, is a Woodlawn High School graduate.  Ms. Nixon attended Henderson State University and the American Bankers Association of Bank Marketing and Management.  She has 12 years of banking experience and currently serves on the Pine Bluff Area Community Foundation Board, Pine Bluff Festival Association Board, Pine Bluff Rotary Board and the Pine Bluff Positive Youth Development Board.  A Leadership Pine Bluff graduated, Ms. Nixon is also a member of the Jefferson County Young Professionals and the the Rison United Methodist Church.

Mrs. Jamie Jones, a University of Arkansas at Pine Bluff graduate, has been with Relyance Bank since 2011 and promoted to Audit Officer.  During her tenure with Relyance Bank, Ms. Jones furthered her education by receiving a Certificate in Account, Master of Human Resource Management with Distinction and Master of Financial Management with a specialization in CPA, all with the Keller Graduate School of Management.  She is a current member of the Sigma Beta Delta-International Honor Society for Business, Management and Administration, the National Association of Professional Women and Jefferson County Young Professionals.

Ms. Michelle Ponder, promoted to Assistant Compliance Officer, is a White Hall native.  Ms. Ponder has been with Relyance Bank for 11 years.  She is also a graduate of the American Bankers Association Bank Compliance School and received her Certified Community Bank Compliance Officer designation from the ICBA Compliance Institute.  She is currently pursuing a Finance degree with the Southeast Arkansas College.  Ms. Ponder is an active volunteer at the White Hall School District and a member of the Jefferson County Young Professionals.